What you can borrow. Up to $15,000 at 0% interest, repayable over up to 10 years. If you are combining a loan with a discount on the same project, the loan needs to be at least $2,000.
Who qualifies. Homeowners and landlords with a combined annual taxable household income of up to $210,000, for a property in NSW. The lender still runs its own credit assessment, so being under the income cap does not guarantee approval.
Who delivers it. The loans are funded by the NSW Government and provided and managed by Brighte and Plenti. Installers working under the program need current New Energy Tech Consumer Code (NETCC) accreditation, so check that your installer is approved with the lender you choose.
When you start paying. Repayments begin after your installation is complete and working as intended, according to your loan agreement.
Part 2: the discount of up to $4,000
What you get. A discount of up to $4,000 off the cost of eligible upgrades. It is not a loan, so it is not repaid. You can only receive the maximum discount once, and you can spread it across more than one eligible upgrade.
Who qualifies. Homeowners and renters with a combined gross annual household income of up to $80,000, or an eligible concession card. The program page lists the Health Care Card, Low Income Health Care Card, Pensioner Concession Card and Veteran Gold Card. Renters need landlord approval and may also need strata approval.
What you still pay. Approved households make a minimum customer contribution of at least $200, or 10% of the total cost above $4,000, whichever is greater. Any cost beyond the discount and other incentives is also yours to cover.
How it works in practice. Discounts are delivered through Creditex. You cannot apply the discount to a quote you already hold. Creditex supplies a new quote as part of the application and combines the discount with other government incentives.
Availability. At the time of the most recent official page I could access, discount applications were listed as “coming soon”, with an email sign-up for notification. If you are close to the income limit or hold a concession card, check the official page for whether applications have opened before committing to a loan.
What upgrades are eligible
The same product list applies to both the loan and the discount. NSW Government material and program summaries list:
- Rooftop solar
- Home batteries
- Reverse-cycle air conditioners
- Heat pump hot water systems
- Insulation
- Switchboard upgrades
- Ceiling fans
- Draught-proofing
- NatHERS home energy assessments
Installer guides also list home EV chargers among the eligible products. The program describes 13 eligible products in total, so read the current loan guidelines for the exact list and any product requirements, because lenders may not finance every product.
Discount first, then loan
If you qualify for both, the government recommends applying for the discount first. The order matters. If you take the loan first, you cannot apply a discount to that same purchase, although you can use a discount on a separate product. If you take the discount first and your project costs more than the discount, a loan can cover the gap, subject to the lender’s approval.
A worked example in the official guidance: for $10,000 of upgrades with a $4,000 discount, you would pay the remaining $6,000, and a loan could finance that balance.
Early results
The government reported that more than 800 loan applications worth a combined $10 million arrived in the first two weeks, from places as varied as Dubbo, Broken Hill, Albury and Lismore. The first installations included home batteries, rooftop solar and battery combinations, reverse-cycle air conditioners and heat pump hot water systems.